This Policy details the collection, use, and disclosure of your personal data.

For the purpose of providing products and services to you, VirtuMed Solutions, LLC dba Virtumedsolutions, Inc. and its subsidiaries and affiliated businesses, including the medical practices and other legally permitted healthcare organizations and providers with which VirtuMed Solutions, LLC dba Virtumedsolutions affiliates or contracts (all of whom enter into a Business Associate Agreement with us to safeguard your confidential patient information) (“At Home Aesthetics & Wellness, LLC dba Virtumedsolutions” or “We”). The At Home Aesthetics & Wellness, LLC dba Virtumedsolutions websites, including www.virtumedsolutions.com, as well as its mobile applications (collectively, “Sites”) and other online services (collectively, “Services”) are covered by this privacy statement (“Policy”). Websites, applications, and services that show or link to different privacy policies are not covered by this policy.

WE COLLECT INFORMATION AND HOW WE COLLECT IT

When you use our Services, we gather information about you in a number of different ways. We gather whatever personal data you voluntarily give us through the websites, email, text, and other electronic messaging, desktop and mobile applications, and other similar sources. We might, for instance, gather the following information from you: name, photograph, email address, postal address, phone number, fax number, personal preferences, demographic data, and other details you give us through our Services. If you use our Services to buy goods or services from us, a connected healthcare practitioner, or a pharmacy, we also record credit card numbers and other payment details. Along with the data we gather via our Services, we could also get information from other sources.

DATA YOU SUBMIT TO US

The data we gather on or through our websites could include: (1) data that you give us by filling out online forms on our sites, such as when you sign up to use our sites, subscribe to our service, post content, or ask for more services. When you access the Services, (2) records and copies of your correspondence (including email addresses), (3) your responses to surveys we may ask you to complete for research, (4) information about transactions you conduct through our Sites and related financial information, and (5) any search queries are all examples of information we may ask you for.

DATA WE COLLECT AUTOMATICALLY THROUGH DATA COLLECTION

We may use automatic data collection technologies to gather information about your equipment, browsing actions, and patterns as you move around and interact with our sites. This information may include information about your visits to our sites, traffic data, location data, logs, communication data, resource usage, and details about your computer and internet connection, such as your IP address, operating system, and browser type.

We might also gather data about your online habits across different websites and online services operated by third parties using these technologies. The tools we employ for this automatic collecting could be  Cookies. We might use “cookies” to automatically collect information. Cookies are tiny data files that a website stores on your computer’s hard disk. Cookies, among other things

USAGE OF INFORMATION COLLECTED BY US

We use personally identifiable data amassed through our services for the reasons outlined above.

This Policy may also be communicated to you through our services or in connection therewith. In order to better your experience and enjoyment with our Sites, products, and services, for instance, we might use your information to: Operate and improve our Sites, products, and services; Understand you and your preferences to enhance your experience and enjoyment using our Sites, products, and services; Connect you with a healthcare professional for consultation and treatment; Respond to your comments and questions and provide customer service; Provide and deliver products and services you request; Send you related information.

Personal data may be processed and stored by At Home Aesthetics & Wellness, LLC dba Virtumedsolutions in the US. We operate the Service and enhance your experience using the personal data you give us.

Children:

Children are neither targeted by this Service nor are they intended to be drawn to it. As a result, we have no intention of gathering personal information from anyone who is known to be under 18 without parental consent. We shall advise prospective users under the age of 18 to refrain from using the Service. If it turns out that we unintentionally gathered such information about anyone under the age of 18, we will take the appropriate steps to guarantee that it is removed from our system’s database. If you are a parent or guardian and learn that your child has shared information with us, kindly get in touch with us through one of the channels listed below.

The disclosure of personal data

You can connect to and share your activities, material, and data on third-party websites and services using our services. While deciding who to connect with online and what information to share and make public, please keep in mind your own privacy needs. We have no control over the security or privacy of the information you decide to make public. We only disclose your personal information to third parties as described below: with your consent, such as when you authorize us to share it with them when you request services from a pharmacy, lab, or doctor; with third-party vendors, consultants, or other service providers who assist us and require access to your personal information.

YOUR PERSONAL INFORMATION IS SAFE

At Home Aesthetics & Wellness, LLC dba Virtumedsolutions takes appropriate measures to safeguard your personal data in an making an effort to prevent unauthorized access, disclosure, alteration, and destruction as well as loss and misuse.

CHANGES TO AND CHOICES IN YOUR INFORMATION

By adhering to the guidelines in those emails, you can stop receiving At Home Aesthetics & Wellness, LLC dba Virtumedsolutions’s promotional emails. We won’t send you any further communications if you choose not to receive them. You can unsubscribe by clicking the link at the bottom of the email or by replying to it and including the word in the subject line or body of the email.

By emailing [email protected], you can also make requests concerning your contact choices, updates to your information, and requests to opt out of sharing your personal information with third parties. Most Web browsers are configured by default to allow cookies. You may typically opt to set your browser to refuse cookies and remove cookies if you’d like. If you so desire.

YOUR HEALTH INFORMATION: USE AUTHORIZATION AND DISCLOSURE

At Home Aesthetics & Wellness, LLC dba Virtumedsolutions works to make high-quality healthcare available to everyone at fair prices. The online platform of At Home Aesthetics & Wellness, LLC dba Virtumedsolutions makes use of technology (such as picture sharing, telemedicine, etc.) tailored for the unique requirements of healthcare. The sharing of private health information about users of the Services (the “Users”) is made possible by At Home Aesthetics & Wellness, LLC dba Virtumedsolutions. To facilitate your use of the Services or to make At Home Aesthetics & Wellness, LLC dba Virtumedsolutions’s Services available to Users who are patients of such providers, At Home Aesthetics & Wellness, LLC dba Virtumedsolutions may also affiliate with or permit use of the Services by specific healthcare providers or networks of healthcare providers (collectively, “providers”); this is known as authorization. At Home Aesthetics & Wellness, LLC dba Virtumedsolutions and any of your providers are collectively referred to as “we” or “us” for the purposes of this authorization (s)

When referring to your past, present, or future physical or mental health or condition, the provision of healthcare to you, or the past, present, or future payment for the provision of healthcare to you, “health information” refers to all information, in any format, including without limitation text, photos, and video. It expressly contains such information following the submission of your consultation, including your consent and/or payment. It includes such information whether it is or has been placed on the Services, whether it was contributed by you or other Users of the Services, whether it was made available to us by your providers, whether it was posted on the Services by us, and regardless of whether it has since been taken down.

Photos of you and/or your skin taken to record the state of your skin are examples of “health information,” but they are not the only ones.  Details about your physical or mental health, including the date of your diagnosis, the nature of your initial symptoms, and your family history.  Treatment schedules, which include start and end dates as well as dosages and adverse effects.  The symptoms felt, including their intensity and duration.  Results of surveys or assessments of health risks.  Prescribed medications and dietary supplements consumed.  Correspondence between you and your service providers.  Lab results or tests.  Genetic data, such as details on genetic testing and their outcomes, specific genes, and/or comprehensive genetic scans.  Examinations or test findings for ailments or medical issues.  Information regarding alcohol, drugs, or other drug misuse.

Information on claims for your health insurance.

In order to make it easier for you to use the Services and to keep using the At Home Aesthetics & Wellness, LLC dba Virtumedsolutions platform regardless of the relationship that At Home Aesthetics & Wellness, LLC dba Virtumedsolutions has with your providers,  you give your providers permission to share with At Home Aesthetics & Wellness, LLC dba Virtumedsolutions any health information that At Home Aesthetics & Wellness, LLC dba Virtumedsolutions may have obtained on your behalf or that the providers may have created, generated, or received in connection with the Services. In accordance with At Home Aesthetics & Wellness, LLC dba Virtumedsolutions’s Terms of Service, Privacy Policy, and this Authorization, you grant At Home Aesthetics & Wellness, LLC dba Virtumedsolutions permission to use and share the aforementioned health information as needed to deliver the Services to you. You hereby acknowledge that the recipient and others may re-disclose any health information supplied in accordance with this authorization.

Communication.

When communicating with At Home Aesthetics & Wellness, LLC dba Virtumedsolutions, you may occasionally send unencrypted types of health information (most notably email and text). You are giving At Home Aesthetics & Wellness, LLC dba Virtumedsolutions permission to communicate with you about some PHI, such as you’re At Home Aesthetics & Wellness, LLC dba Virtumedsolutions treatment plan, the identity of your Provider, and the condition you’re seeking treatment for, using unencrypted channels (such as email and SMS).

You acknowledge that using non-encrypted channels for communication carries the following risks.

Anyone with access to your email inbox or mobile phone can forward, print, intercept, and keep your emails and texts.  Your employer(s) normally has the right to access any email received or sent by a person at work. Employees other than your healthcare practitioner may read and handle email. These media are convenient, but they are not suited for emergencies or time-sensitive information.

At the doctor’s discretion, communications and responses that are clinically pertinent will be recorded and added to your medical file.  At Home Aesthetics & Wellness, LLC dba Virtumedsolutions disclaims responsibility for data that is lost or diverted as a result of technical malfunctions or errors.

Expiration.

The earliest of the following events will cause this Authorization to expire: (i) your valid revocation of this Authorization in accordance with the steps outlined below; (ii) the deactivation of your User account; or (iii) the longest term permitted by relevant law.

Right to examine and obtain copies. You have the right to access PHI that has been used to make choices regarding your care as long as you provide a written request to [email protected].

Right to Modify. You have the right to request an adjustment to your record if you believe the PHI At Home Aesthetics & Wellness, LLC dba Virtumedsolutions possesses about you is inaccurate or incomplete and you are unable to change it in your user account. You must send a written request to customer care at [email protected] with a justification for your request in order to request a change to your record.

Right to a Disclosure Accounting. You have the right to get a list of all disclosures of your Information that At Home Aesthetics & Wellness, LLC dba Virtumedsolutions has made. Not all of At Home Aesthetics & Wellness, LLC dba Virtumedsolutions’s disclosures are included in this list. For instance, At Home Aesthetics & Wellness, LLC dba Virtumedsolutions’s disclosures for treatment, payment, or healthcare operations will not be included in this list. It excludes disclosures made before to January 1, 2023, as well as disclosures that you specifically authorized. Send a mail to [email protected] to request this list.

Right to ask for limitations. You have the right to request a limitation or restriction on the PHI At Home Aesthetics & Wellness, LLC dba Virtumedsolutions uses or disclosures for operations related to treatment, payment, or healthcare. You also have the right to request a restriction on the PHI that At Home Aesthetics & Wellness, LLC dba Virtumedsolutions shares with others who are responsible for your treatment or the cost of that care. Such a person could be a relative or close friend. At Home Aesthetics & Wellness, LLC dba Virtumedsolutions is under no obligation to abide by your request. If At Home Aesthetics & Wellness, LLC dba Virtumedsolutions accepts your request, we will do so unless we need the information to treat you urgently or if it is otherwise mandated by law. Please send an email to [email protected] to request limits.

The ability to request private communications. You have the right to request that medical or PHI conversations be kept private. You can ask for At Home Aesthetics & Wellness, LLC dba Virtumedsolutions to contact you at a different time or by a different method. A form that will be given to you upon request must be used to submit your written request.

The right to a paper copy of this permission. At any time, you can request a written copy of this authorization from At Home Aesthetics & Wellness, LLC dba Virtumedsolutions. You are entitled to a print copy of this Authorization even though you consented to receiving it online.

Complaints. If you believe that your privacy rights have been abused, you may write to our privacy officer at the address provided below to file a complaint. You can also complain to the Department of Health and Human Services’ Secretary. You can voice your dissatisfaction to the pharmacy or lab. If you have such a problem, speak with the pharmacist or laboratory immediately. You won’t suffer any consequences for making a complaint. You can reach us by mail at VirtuMed Solutions, LLC or by email at [email protected] for more information about your privacy rights. VirtuMed Solutions, LLC Overland Park, Kansas 66207 P.O. Box 11462